How’s this for customer service … Intuit (who makes Quicken, QuickBooks, and other software) pushed an auto-update out for QuickBooks users on the Mac platform and the update deleted all the files on the user’s Desktop: QuickBooks Pro bug leads to data loss for some. But wait, it gets better … while Intuit fixed the problem for those users who had not yet run the update, they are still working on a solution for the folks that lost all their Desktop files. In the meantime, Intuit says, just turn your computer off and don’t use it!
This news makes me very hesitant to continue using Quicken once I switch all my stuff over to Mac early next year. I’ve been using Quicken on Windows forever, and I probably only use the application to 25% of it’s potential. I don’t use any reports, planning, graphs, etc. I need just basic bank and credit account registers, reconciling/balancing, loans and investments.
If you’re a Mac user reading this and have a recommendation, please leave a comment. I’d love to take a look at a couple Quicken alternatives on the Mac operating system.
That *is* pretty disturbing! I’ve been using Quicken for the past 5 years or so myself. I probably don’t use it to it’s full potential either – only for balancing my checkbook, credit card account, and 401K account…and scheduling bill payments, etc.
I’m sure there’s other software out there that’s much more Mac friendly for you once you make the switch. It’s just getting all that archived information imported…oy!